Important News: Facebook Account Hacked.
As of Thursday July 22, our King Koi Goldfish Facebook account has been hacked. Please do not reach out to us on Facebook. We will be creating a new Facebook page temporarily.
How do I contact you?
We can be reached by:
- Customer Support Portal
- Live Chat option (chat bubble on the bottom left hand corner of our website)
Is my information safe?
We do not keep sensitive information stored via Facebook. All information related to addresses and orders are secured through separate networks.
Our website (www.kingkoigoldfish.com) is completely secure and we have changed all the locks and keys to our platforms.
What should I avoid?
Please do not contact us via Facebook. We no longer have access and all information replied via Facebook is considered suspicious for fraud.
We will never ask for payments outside of our invoicing system.
New Facebook Page
Our new temporary Facebook page will be at this following link.
www.facebook.com/kingkoigoldfish
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We will post new updates here as soon as we can. We sincerely apologize for the inconvenience. We hope to get everything resolved as soon as possible.