Operational Changes in Response to COVID-19.
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COVID-19 Update - King Koi Goldfish
March 19, 2020
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Posted on Mar 19, 2020 by Bold Apps
Dear King Koi Goldfish Family,
As news continues to roll out about the changing circumstances surrounding COVID-19 and our governments responses to the crisis, we would like to update you on how we will be responding to these new challenges.
Like all of you, we have been closely monitoring news and information coming from the Center for Disease Control (CDC) and World Health Organization (WHO). Also like all of you, we want to do what we can to prevent the spread of COVID-19
We intend to stay open to the public as long as possible. However, the situation changes daily (sometimes hourly) so at any time, we may be asked by public health officials to revise our action plan. While we cannot guarantee uninterrupted service, we will work to minimize the impact to you.
In an effort to protect our staff and customers alike, King Koi Goldfish has made some very difficult decisions. Outlined below are the temporary changes that will be implemented;
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On a personal note,
While the health and safety of our animals has always been a top priority, we have always considered our staff and customers to be part of the family. As a family run business with our children growing up around our animals and in the store, family is our reason for being. As such, we want to protect our family as much as we can and do things to keep them safe and out of harm's way.
Please be patient with us as we navigate these uncharted waters together. We are facing many challenges for the first time. Daily, we are struggling to find regular business supplies for our store. Furthermore, many of our vendors are out of stock on products. There are shipping delays for all imports and international flights are being canceled left and right. While we are figuring out how to deal with all these challenges, there may be some delays and inconveniences. We appreciate your understanding and patience with us in these challenging times.
Also like many of you, our children's school has been closed so Lauren and I are working around additional childcare responsibilities as well.
We want to thank you for all your support and patience. If our doors must close, our businesses expenses will not stop. I presume all small businesses like ours will struggle and many will not survive. We want you to know, our family deeply appreciates your support. We know you always have a choice and we appreciate you choosing us.
King Koi Goldfish Family
Richard and Lauren Lin
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