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**Valid on standard U.S. shipping to U.S. delivery addresses in the 50 continental states only. Not valid for international delivery address or U.S. territories addresses. Additional charges apply for rush shipping.
Shipping Rates and Delivery Times:
Seachem PolyGuard is a highly effective treatment and preventative against all common bacterial, fungal, and parasitic diseases in exotic fish. PolyGuard is one of Seachem's strongest medications and ideal for use when you are unsure of the disease or when fish are suffering from multiple infections.
PolyGuard treats a wide spectrum of the most prevalent infections suffered by fish, including Fin and Mouth Rot, Ich (white spot), Hemorrhagic Septicemia, and Fungus.Tip: Many bacterial infections appear along with poor water quality or a preexisting (primary) infection. Test your water for quality and do water changes as necessary to reach optimal conditions before treating with a medication.Directions:Before Treating: Remove all invertebrates - these are extremely sensitive to medication. Turn off UV filters, ozone filters, and remove chemical filtration like MatrixCarbon and Purigen. Ensure that your tank is fully cycled and stable; poor water quality is the root cause of most fish diseases, and adding medication will do no good if the water chemistry is still bad.Dosing: Use 1 measure (included) per every 10 gallons (40 L) of water. Repeat this dose every 72 hours for a maximum of 2 weeks. Repeat every 3 days for up to 2 weeks or until symptoms disappear. Use whenever introducing new fish.After Treating: When the treatment period is over, PolyGuard can easily be removed using activated filter carbon like MatrixCarbon. It does not linger in the substrate or filter media of the tank.Active Ingredients: Sulfathiazole (36%), Malachite Green (1.9%), Nitrofurantoin (0.14%), Nitrofural (0.14%), Quinacrine Dihydrochloride (0.27%).Inactive Ingredients: Excipients (61%).
Refunds on live fish will be accepted up until 72 hours BEFORE the fish is scheduled to be shipped. No refunds will be issued on fish within 72 hours of the scheduled shipping time. Unopened dry goods will be accepted for a full refund within 7 days of receiving. Return shipping is buyer responsibility.
LIVE ON ARRIVAL GUARANTEE
I guarantee my fish will arrive alive. *you must be available to receive the package the day of delivery.”
If a fish expires in transit, I will replace the fish, however, you will be responsible for the shipping costs. The replacement fish must be of equal or lesser value than the initial purchase.
However, we are not responsible for the mishandling of your package during transport. Once the package is in transport, we will not be held liable for any damages to the package. We most certainly may help redirect you to the carrier responsible.
IN ORDER FOR US TO HONOR A DOA CLAIM, YOU MUST CONTACT US WITHIN 2 HOURS OF THE PACKAGE BEING DELIVERED (WE WILL USE THE TIME PROVIDED BY THE CARRIER ON THE TRACKING).
Please take a picture for us showing the loss- it can just be a picture taken with your smart phone and email to DOA@kingkoigoldfish.com. If approved, we will coordinate with you to replace the fish with a fish of similar color and size, AT OUR DISCRETION. You will still be responsible for any shipping costs associated with the replacement. We work very hard to make sure that you receive your fish alive.
We can ship to virtually any address in the United States (Including Hawaii and Puerto Rico).
When you place an order, predetermined shipping options have been set to reduce shipping costs. Such options will be given to you during checkout. If you have any questions or concerns regarding shipping costs, please don’t hesitate to reach us at email@example.com.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can vary based on quantity so they have been automated using our proprietary algorithm. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For more information, please visit our Shipping Information Page or our Return & Refund Policy page
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