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We try our best to disclose any conditions including swim imbalance and abnormal finnage but can't catch everything. We are not held responsible for non-uniform finnage and eyes, crimped or abnormal finnage, or other deformities. Please don't hesitate to reach out to us if you have questions. All fish are as is unless stated otherwise.
Swim video is available only upon request.
Shipping Rates and Delivery Times:
Betta Ultimate offers an easy-to-use dispenser and treats 16 ounces of water with just one drop. The product cannot be overdosed and residual product in the water will remove ammonia put there by your betta. Give your betta the best environment possible using Betta Ultimate’s patented technology and ordinary tap water!
0.08 oz. (Treats 5 Gallons) Item #72230
To condition water for new betta bowls or water changes for existing betta bowls, add 1 drop of Betta Ultimate per 16 fluid ounces (one (1) pint) of water. Entire contents of package treats five (5) gallons of tap water.
ClorAm-X, electrolytes, buffers and a proprietary polymer formula in aqueous solution.
Perform regular water changes to keep the pH stable and the water clean and clear. Use Betta Ultimate at its regular dose, to control ammonia levels as needed. Use only a salicylate-type total ammonia test kit when testing water for ammonia. Do not use Nessler-type ammonia test kits, nor Winkler-type dissolved oxygen test kits as these types of test kits can cause false high and inaccurate readings. Do not use with permanganate or chlorite-based treatments. For assistance with Betta health issues try Betta Revive.
Caution: Inner container is a choking hazard, please keep out of the reach of children not under adult supervision. In case of contact with eyes, rinse immediately with plenty of water for at least 15 minutes.
Because We Care: Betta Ultimate is non-toxic to humans, pets and aquatic life and extremely easy to use in the proper amounts.
Refunds on live fish will be accepted up until 72 hours BEFORE the fish is scheduled to be shipped. No refunds will be issued on fish within 72 hours of the scheduled shipping time. Unopened dry goods will be accepted for a full refund within 7 days of receiving. Return shipping is buyer responsibility.
LIVE ON ARRIVAL GUARANTEE
I guarantee my fish will arrive alive. *you must be available to receive the package the day of delivery.
If a fish expires in transit, I will replace the fish, however, you will be responsible for the shipping costs. The replacement fish must be of equal or lesser value than the initial purchase.
We are not responsible for the mishandling of your package during transport or any late deliveries. Once the package is in transport, we will not be held liable for any damages to the package. We most certainly may help redirect you to the carrier responsible.
IN ORDER FOR US TO HONOR A DOA CLAIM, YOU MUST CONTACT US WITHIN 2 HOURS OF THE PACKAGE BEING DELIVERED (WE WILL USE THE TIME PROVIDED BY THE CARRIER ON THE TRACKING).
Please take a picture for us showing the loss (it can just be a picture taken with your smart phone) and email to DOA@kingkoigoldfish.com. If approved, we will coordinate with you to replace the fish with a fish of similar color and size, AT OUR DISCRETION. You will still be responsible for any shipping costs associated with the replacement. We work very hard to make sure that you receive your fish alive.
We can ship to virtually any address in the United States (Including Hawaii and Puerto Rico).
When you place an order, predetermined shipping options have been set to reduce shipping costs. Such options will be given to you during checkout. If you have any questions or concerns regarding shipping costs, please don’t hesitate to reach us at firstname.lastname@example.org.
Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can vary based on quantity so they have been automated using our proprietary algorithm. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For more information, please visit our Shipping Information Page or our Return & Refund Policy page
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